Sydney Thompson is the Head of Access Services at North Carolina State University Libraries, a department which spans two main libraries, D.H. Hill and James B. Hunt, and includes the Bookstacks, the Hunt Library bookBot, Course Reserves, Interlibrary Loan, and the "Ask Us" single service point at each library. Previously she was the Delivery Services Librarian at New York University, responsible for implementing user-focused services including delivery of materials to the NYU Abu Dhabi campus. Sydney earned her MLS from Queens College, New York, in 2008.